Accessibility Statement

We want our online shop to be accessible and usable for as many people as possible. That is why we are continuously working to improve the usability, readability, and technical accessibility of gemashop.de.

Our Goal

We align ourselves with the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Conformance Level AA, insofar as this is technically feasible within the scope of our Shopify shop, the theme used, and the apps employed.

Current Status

Our shop has been technically and structurally revised after the relaunch. Key areas such as navigation, product pages, cookie settings, contrasts, usability, and legal information have already been reviewed. At the same time, the shop is still in an ongoing post-processing phase. Product pages, metadata fields, filters, documents, and individual app outputs are being gradually adjusted.

Known Limitations

Some areas may currently have limitations. These include, in particular, individual external app outputs, review sections, embedded content, older product pages, image descriptions, and individual control elements, which will be further improved as part of the ongoing revision.

We are working to gradually review and improve these points. New product pages and revised shop areas are intended to be implemented in the future with a direct focus on readability, keyboard operation, clear labels, meaningful alternative texts, and sufficient contrasts.

Support and Contact

If you have difficulty using our shop or certain information is not accessible, we will be happy to assist you personally.

You can reach us by email at gemashop@gema-net.de.

Please describe as precisely as possible on which page or at which step the problem occurred. We will make every effort to review your request promptly and, if necessary, offer you an alternative way to order or provide information.

Status of this statement

This statement was last updated on 17.06.2026.